Job Description

Job Title : Senior Business Development Manager – (Air Freight)

Job Location : Cleveland, Ohio

Objective:

As a Business Development Manager, your focus will be to achieve results that align with the organization’s strategic goals, including prospecting and finding new business opportunities.  To succeed in this role, you should possess initiative, a competitive drive, and the ability to stay focused on results despite changing conditions. Your proactive approach to prospecting and your ability to identify and pursue new business prospects will be the key in driving the growth and success of the organization.

Role Overview:

As a Business Development Manager, you will collaborate with multiple stakeholders in the sales process to ensure consistent revenue growth from new customers. This position offers a flexible and dynamic work environment, providing opportunities for growth, recognition, and rewards based on business results.

Key Responsibilities :

• Identify and contact prospective customers, assess customer needs and match with products / services
• Seek opportunities for increased and profitable sales on new and existing accounts; make presentations to prospective or existing accounts to propose rate structures and service options
• Actively pursue new business opportunities and drive KPIs
• Manage an assigned territory with extensive knowledge of potential customers and competitors
• Foster customer and station relationships while collaborating with regional resources
• Facilitate the transition of new accounts through introductions, information transfer, and securing necessary customer paperwork; assist with accounts receivable collection when needed
• Generate and analyze sales reports to track performance, identify trends, and measure progress towards sales targets

Qualifications :

• 0-2 years of successful sales experience within the forwarding industry, demonstrating a strong hunter sales mentality driven by goals and self-motivation, AFR experience preferred.
• Proficient in using a CRM system and MS Office Products
• Skilled in building rapport and fostering strong customer relationships, with the ability to regularly meet with customers off-site
• Exceptional communication and presentation skills
• Strong negotiation skills to effectively navigate complex sales deals and contract agreements
• Demonstrate a sense of urgency in achieving goals; adaptable and self-motivated in fast-paced, dynamic environments
• Empowered to make quick decisions in response to changing conditions
• Skilled in effectively persuading and motivating others to take action

Pay Range: $84,675.00 - $112,900.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs , and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries . DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers .

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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