Job Description

Job Title

Secretary (OA)

Duties

Major duties include, but are not limited to:

• Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of the Fayetteville HCC's program operation.
• Assists in the planning, review and reporting of data/statistical results or program/project studies.
• Establishes protocols for incoming data, organizes computerized data sets, and retrieves computerized data to produce a variety of documents. For example, uses database or spreadsheet software to enter, revise, sort, calculate, retrieve, and perform a basic analysis of the data to generate standard and nonstandard reports.
• Performs work related to the acquisition and/or development of program information and resource materials needed to support the HCC Administrators.
• The incumbent receives patients, along with their families and friends, who visit the HCC Administrator's Office and is responsible for screening their concerns, answering questions, and assisting them to the greatest extent possible.
• During cross coverage, receives and screens visitors and telephone calls to the Executive Suite of the Fayetteville HCC on a continuous basis.
• Organizes meetings and conferences, including ensuring the provision of sufficient supplies of written materials, arranging for room setup and refreshments and corresponding with the various program coordinators.
• Receives and responds to requests for information from VA Medical Centers, VA Central Office, Congressional Offices, as well as requests from other government agencies.
• As assigned, maintains the time and attendance cards for the employees of the HCC Administrator's Office and the rest of the Executive Suite.
• Procures supplies, forms and equipment for the HCC Administrator's Office and monitors use.
• Uses word processing software and printing equipment to create, copy, edit, e.g., make insertions or deletions or move material from one place to another; store, retrieve and print a variety of standardized documents using a glossary of pre-recorded formats, form letters, standards, paragraphs and mailings lists.
• Transcribes various correspondence and reports from handwritten drafts or voice recording into proper format, with responsibility for correct spelling, grammar, capitalization, and punctuation from the HCC Administrator including some documents that require skill in performing editing functions to incorporate substantive changes made by originators.
• Composes general information correspondence and authors minutes from meetings.
• Arranges travel and accommodations for the HCC Administrators and takes appropriate action upon completion utilizing the travel software programs. Schedules and makes physical arrangements for appointments, meetings and conferences, keeping the HCC Administrators informed.

Work Schedule: Full Time, Monday- Friday, 7:30am-4:00pm or 8:00am-4:30pm (based on service needs)

Telework: Not Authorized

Virtual: This is not a virtual position.

Position Description/PD#: Secretary (OA) / PD082090

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

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