Job Description

Center Freight Operations Supervisor II

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, and other internal support groups for the movement of international and domestic air shipments.

The Center Freight Operations Supervisor II coordinates inbound and outbound UPS Freight Forwarding (FF) shipments. He/She coordinates freight inspections and buildups for deliveries, assigns deliveries, and dispatches drivers. This position reviews shipment documents (i.e., manifests) to ensure procedures and compliance requirements are met. He/She conducts driver and dockworker training to ensure safe methods are taught and utilized. This position ensures freight operations comply with governmental regulations and UPS policies and procedures. He/She monitors and reviews pickup and delivery status and interacts with customers to address delays and service failures. This position maintains training records and shipment status information in the FF systems. The Center Freight Operations Supervisor II is responsible for a greater scope of work (e.g., additional departments, number of direct reports, greater revenue, larger volume, etc.). This position supervises hourly employees and specialists within the department.

Applies conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Performs a mix of routine and novel work assignments. Analyzes multiple data sources, both qualitative and quantitative, to understand problems related to own job discipline. Solves complex problems by taking a new perspective on existing solutions. Impacts the team's productivity and quality. Builds consensus among members of the team or related teams regarding technical issues related to own job discipline. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Qualifications

• Freight Forwarding Experience Required
• Bachelor's Degree - Preferred
• Strong Analytical and Organization Skills
• Ability to work independently and meet tight deadlines - Required
• Excellent interpersonal skills.
• Multitasking skills - Preferred.
• Strong Problem-Solving and Communication Skills.

Additional Criteria

• Must be currently located in the same geographic location as the job or willing to relocate yourself - Required
• Schedule flexibility may be required depending on business needs.

Job Level: 77 - FT Supervisor

Job Grade: 20F

Working hours: Monday through Friday from 11:30AM to 8PM.

Deadline to Apply: July 6th, 2026 at 11:59PM.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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